We have detected Internet Explorer 9 or below

The site you are visiting can only be viewed with a modern browser.

Elayne Arterberry Healing Skincare

F.A.Q.

ON-LINE RETURNS

We stand behind the products we sell and hope that you are more than satisfied with your natural beauty selections. But if for some reason a product doesn’t live up to its expectations, we will accept returns for a full refund (less shipping costs) within 21 days of delivery. Returns must be sent by a trackable shipping method. Please write us with your return requests at returns@elaynearterbery.com

SHIPPING

We want to get your natural goodies to you as quickly as possible, and as a result we ship all orders USPS Priority Mail. We also do our best to ship all orders within 24 hours. Orders placed after 1pm EST on Fridays and over the weekend will ship the following Monday.

We offer free priority shipping in the domestic US on orders over $100.00 Our carrier is the USPS.

We also offer expedited shipping options which can be selected at check-out for an additional charge. For Overnight shipping, please place orders by 12pm EST to ship that day. Our flat rates are:

Priority Mail (on orders over $100) FREE

Priority Mail (on orders under $100) $10.00

Next Day Delivery by USPS $40.00

OUT OF STOCK ITEMS

The inventory on our site should be up-to-date, but sometimes due to high demand, mistakes happen and an item may be out of stock or unavailable. In this case we will contact you by e-mail to see if you’d like us to ship the order incomplete. Or we’d be happy to help you find a replacement product.

DAMAGED OR DEFECTIVE ITEMS

If you receive a product from us that appears to be damaged or defective, please accept our apologies and contact us immediately at returns@elaynearterbery.com. We will gladly resolve this for you.

SUBSCRIBER LIST

Please join our mailing list to stay on top of what’s happening at Elayne Arterbery. We will never share your personal information with any third parties. Get updates, announcements and the latest from Elayne Arterbery.