We stand behind the products we sell and hope that you are more than satisfied with your natural beauty selections. But if for some reason a product doesn’t live up to its expectations, we will accept returns for a full refund (less shipping costs) within 21 days of delivery. Returns must be sent by a trackable shipping method. Please write us with your return requests at firstname.lastname@example.org
We want to get your natural goodies to you as quickly as possible, and as a result we ship all orders USPS Priority Mail. We also do our best to ship all orders within 24 hours. Orders placed after 1pm EST on Fridays and over the weekend will ship the following Monday.
We offer free priority shipping in the domestic US on orders over $100.00 Our carrier is the USPS.
We also offer expedited shipping options which can be selected at check-out for an additional charge. For Overnight shipping, please place orders by 12pm EST to ship that day. Our flat rates are:
Priority Mail (on orders over $100) FREE
Priority Mail (on orders under $100) $10.00
Next Day Delivery by USPS $40.00
OUT OF STOCK ITEMS
The inventory on our site should be up-to-date, but sometimes due to high demand, mistakes happen and an item may be out of stock or unavailable. In this case we will contact you by e-mail to see if you’d like us to ship the order incomplete. Or we’d be happy to help you find a replacement product.
DAMAGED OR DEFECTIVE ITEMS
If you receive a product from us that appears to be damaged or defective, please accept our apologies and contact us immediately at email@example.com. We will gladly resolve this for you.
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